TERMS AND CONDITIONS
Last updated 30 August 2026
1. ACCEPTANCE OF TERMS
This website is operated by MONSTER LAB CO., LTD. By accessing this website you agree to be bound by these Terms and Conditions.
2. LICENCE TO USE THE WEBSITE
The company grants you a non-exclusive, non-transferable right to use this website for personal, non-commercial purposes only.
●The company may modify, add to or discontinue any part of this website and its services.
●New services, including online ordering and payment, may be added in the future.
●Where ordering is enabled, separate terms will apply to purchase, payment, delivery and returns.
3. PROHIBITED CONDUCT
You agree not to:
●Reproduce, adapt, reverse engineer or distribute website content for commercial purposes without prior written permission
●Use automated systems to collect data from this website without authorisation
●Interfere with or damage the website systems, including distributing viruses or harmful programs
●Use this website to infringe the rights of others, defame, or act unlawfully
●Impersonate another person or provide false information
4. PRODUCT INFORMATION
●Where information differs, the label on the physical product prevails.
●Images are for advertising purposes; the actual product may differ in appearance.
●Formulations, ingredients and pack formats may be updated without prior notice.
5. PET HEALTH GUIDANCE
Nutrition and pet care information on this website is general in nature and does not constitute veterinary diagnosis or advice. If your pet has a health concern, please consult a veterinarian.
6. INTELLECTUAL PROPERTY
All trademarks, logos, brand characters, images, text and design elements on this website are the property of the company or its licensors.
●Reproduction, adaptation, distribution or commercial use without prior written permission is prohibited.
●You may download or print content for personal, non-commercial use.
7. LIMITATION OF LIABILITY
The company takes reasonable care to keep information accurate but does not warrant that the website will be error-free or continuously available, and is not liable for damage arising from use of or inability to use this website, except where required by law.
8. ASSIGNMENT
The company may assign its rights and obligations under these Terms to another party in connection with a corporate reorganisation, merger, or transfer of all or part of its business.
9. CHANGES AND GOVERNING LAW
These Terms may be amended from time to time, with the date of the most recent update shown above. They are governed by the laws of Thailand, and the Thai courts shall have jurisdiction over any dispute.
10. CONTACT US
MONSTER LAB CO., LTD.
Address: No. 1, Soi Watcharapol 1, Tha Raeng Subdistrict,
Bang Khen District, Bangkok 10220, Thailand
E-mail: [email protected]
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